Important Questions To Ask A Computer Repair Service When You Know Very Little About Your Dying Computer

If your knowledge about computers starts at the "on" button and ends soon after your favorite search engine gives you the link you need, it can be very frustrating when the start button no longer works or the unit turns off without warning. When you know that your skill set does not extend to computer repair, it is time to find a professional to help. Since you obviously need to be sure that your computer will be taken care of by qualified experts, it is a good idea to ask the following questions prior to choosing a computer repair service.

Are Any Of The Technicians Certified?

It is important to note that there are a variety of ways that a person could acquire advanced computer repair skills. Specifically, some high schools and the majority of colleges provide the necessary classes. However, in some instances, a technician could obtain additional training.

Common examples of that extra training include:

• A+ certification

• Architecture certification

• CISSP credential

The A+ certification provides proof that the recipient has passed two tests. Those tests cover knowledge about PC hardware and peripherals, as well as the hardware for a variety of mobile devices and network connectivity concerns. The Architecture certification provides verification of software knowledge and the CISSP credential is popular amongst computer security experts. Individuals who obtain their CISSP are required to complete at least 120 continuing professional education credits within a 36 month period in order to maintain that credential. It is easy to see that computer repair facilities and their clients often benefit from the certifications their employees have obtained.

Where Is The New Hardware For Computer Repairs Sourced From?

Another important factor that you should consider when choosing a computer repair facility relates to where the hardware is obtained from. That is because today there are many off-brand parts that are compatible with popular computers. However, compatible parts are not always of the same quality or durability of item-specific parts provided by the manufacturer. There is also the possibility that the use of an inappropriate part could void the existing warranty of the computer.

Another option to consider is that some repair facilities use original parts that have been pre-owned, which could limit the warranty associated with the repair or pose the same challenges that the use of off-brand-parts will. Regardless, you deserve to be aware of where the parts come from in order to make an informed decision based on that knowledge.

In conclusion, being less than knowledgeable about the inner workings of your malfunctioning or broken computers can make finding a trustworthy repair service quite challenging. As a result, it will behoove you to ask the questions provided above of any computer repair service with whom you might consider doing business.

For more information, contact companies like Gadget MD.